Customer Service
Customer Service Topics
- About Us
- Satisfaction Guarantee
- How to Place an Order
- How to Contact Us
- Pricing Information
- Print Catalog
More Information
Please click on the topic of interest and you will be taken to that specific information! If you don't see an answer to your question in the related section, please email info@JewelryPlus.net.
- Payment Options
- Shipping Information (methods, cost, etc.)
- Back-Orders, Out-of-Stock Items
- Returns, Errors with Your Order
- Shopping Cart Usage Tips; Shopping Cart Problem Resolution
- Shopping Cart Usage Tips: How to Save Content of your Cart
About Us
JewelryPlus, a 20 year old wholesale mail-order gemstone component distributor, was aquired by Beaded Impressions in March 2006. We launched JewelryPlus.net in March 2006. Beaded Impressions, Inc. has been in business since 2002. We are located in Boulder, Colorado.
We are an online (only!) store. This means that all products and web site navigation have been optimized for viewing and purchasing on the internet. We update our site daily (and sometimes hourly) to place items that are out of stock on 'Temporarily Out' status. When new stock comes in that doesn't look like the previous batch, we try to take a new picture so that you know what you are getting. Obviously, items such as pearl beads will always vary, but we do our best to make your buying experience a predictable one.
We don't operate a physical store. This allows us to offer deeply discounted pricing—we don't pay for rent of an expensive store front. We also don't have to hire employees to staff a physical store. We share resources with our other on-line stores: abeadstore.com, pearlbeadsale.com, and DailyBeadSale.com.
Our secure shopping cart ensures that your personal data is protected as you place your orders. We guarantee you that we do not sell, trade or exchange customer lists or e-mail addresses with anyone! See our complete Privacy Policy for details.
Satisfaction Guarantee
We take pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase we will assist you with a prompt exchange, refund or credit. That is our guarantee to you, our valued customers!
How to Place an Order
Please use our secure shopping cart to order at your own convenience whenever feasible. This is the fastest, easiest, and most secure method of placing your order.
You can also call our order desk at 1.800.532.8480, Monday-Friday between 8:30AM-5PM, Mountain Standard Time. Please have your order organized and ready to go when you call us with all part numbers available for the items you wish to order. Please leave a message with your name return phone number if you are forwarded to our voice mail and we will call you back as soon as we can.
How to Contact Us
For Support Issues:
If have questions about an order in process, delivery status, or problems with an order you received from us, you can
either login to your account on our website (upper right corner of page, click "My Account" and click on "Contact Support") or you can
email us at info@JewelryPlus.net.
For general questions, we prefer contact by email. We have a small staff and we can most efficiently handle your questions and requests by email. Our email address is: info@JewelryPlus.net.
Hours:
We answer the phone & e-mail, process & ship orders Monday through Friday, 8:30am until 5:00pm. If you
email us during the evening or on weekends, you may get an immediate response. If you leave us a phone message
during those times, it will get processed on the next business day.
Telephone:
1.800.532.8480 or 1.303.442.1933. Please NOTE we are in Colorado on Mountain Standard Time. Our telephone numbers are:
Remember, you can email us anytime!
Fax:
1.303.379.3850. Important: please provide your email address and phone number on the fax so we know how to contact you.
Correspondence:
Send any items that must be mailed to:
Beaded Impressions, Inc.
3200 Carbon Place, Ste #101
Boulder, Colorado 80301
Pricing Information
There are 2 Individual Order Discount Levels for products sold at jewelryplus.net by Beaded Impressions. Both discount levels are based on the total quantity of items purchased in a single order. Individual Order Discounts are available to all buyers.
- Order 25 or more items in any combination on a single order and you will qualify for a 50% discount off the Retail Price listed in the shopping cart on all items from jewelryplus.net.
- Order 100 or more items in any combination on a single order and you will qualify for a 55% discount off the Retail Price listed in the shopping cart on all items from jewelryplus.net.
- Items in your shopping cart that come from jewleryplus.net will begin with the prefixes JP or Y.
- If you are ordering 1000 or more items please contact us at info@JewelryPlus.net for pricing consideration.
All purchases made from either of our stores also qualify toward the Beaded Impressions Rewards Program where for every dollar you spend, you'll earn points redeemable on future purchases. The effective discount with your first order starts at 2% and rises to 15% when you purchase $1,500 or more in a single year. See our Rewards Program page for more details.
Learn about Individual Order Discounts for products that are purchased from abeadstore.com by Beaded Impressions.
Print Catalog
We do not offer a printed catalog for any of our products as they are updated frequently.

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